QNLAA

Privacy Policy

Last updated: July 24, 2026

This Privacy Policy describes how Amagi Solutions Group, Inc. ("Amagi," "we," "us," or "our") collects, uses, and shares information in connection with QNLAA, the QuickBooks Natural Language AR Agent (the "Service"). QNLAA is an accounts receivable assistant that connects to a business customer's QuickBooks Online account and interacts with authorized users, including by SMS text message. This Privacy Policy applies to the QNLAA product and, more generally, to Amagi Solutions Group's website and business communications.

1. Information We Collect

We collect the following categories of information:

  • QuickBooks Online accounting data. When a customer (a "tenant") connects QNLAA to QuickBooks Online through Intuit's OAuth authorization flow, we access accounts receivable data from that QuickBooks company file, including invoices, customer records, and payment records.
  • Contact and SMS information. For each tenant's authorized users, we collect names, mobile phone numbers, and the content of SMS messages sent to and received from the Service.
  • Account and usage information. Basic account details (business name, contact email) and service usage logs needed to operate, secure, and troubleshoot the Service.

2. How We Use Information

We use the information above solely to provide and improve the Service, including to:

  • Answer accounts receivable questions from authorized users in plain English;
  • Draft, create, and send invoices and payment reminders on the tenant's behalf through QuickBooks Online;
  • Record and apply payments in the tenant's QuickBooks Online account;
  • Send SMS confirmations, responses, and service notifications to authorized users who have consented to receive them;
  • Maintain the security, reliability, and integrity of the Service.

We do not sell personal information, and we do not use tenant accounting data or SMS message content for advertising. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This does not include text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.

3. Third-Party Service Providers

We share information only with service providers that are necessary to operate QNLAA:

  • Twilio — SMS message delivery. Phone numbers and message content are processed by Twilio to transmit messages between the Service and authorized users.
  • Intuit (QuickBooks Online) — accounting data source. QNLAA reads from and writes to the tenant's QuickBooks Online account under the OAuth authorization the tenant grants. Intuit's handling of that data is governed by Intuit's own privacy policy.
  • Supabase — data storage and hosting infrastructure for Service data.

Each provider processes data only as needed to perform its function for us. We may also disclose information if required by law or to protect our rights or the safety of others.

4. Data Retention

We retain tenant accounting data, SMS records, and account information for as long as the tenant maintains an active QNLAA subscription, and for a reasonable period afterward as needed for backup integrity, dispute resolution, and legal or accounting compliance. When a tenant terminates service and requests deletion, we delete or de-identify the tenant's data within a commercially reasonable period, except where retention is required by law.

5. Security

We use industry-standard safeguards to protect information, including encrypted connections (TLS) for data in transit, OAuth (rather than stored passwords) for QuickBooks Online access, and access controls limiting data access to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access and deletion. You may request a copy of the personal information we hold about you, or request its deletion, by contacting us at the address below. We will respond within a reasonable timeframe and honor requests as required by applicable law.
  • SMS opt-out. You may stop receiving SMS messages from QNLAA at any time by replying STOP to any message. Reply HELP for help.
  • QuickBooks disconnection. A tenant may revoke QNLAA's access to QuickBooks Online at any time through Intuit's connected-apps settings or by contacting us.

7. Children's Privacy

QNLAA is a business service and is not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes will be communicated to active tenants.

9. Contact Us

Amagi Solutions Group, Inc.
3465 Lawrenceville Suwanee Rd, Suite A
Suwanee, GA 30024
Email: hello@amagisolutionsgroup.com

See also the QNLAA Terms & Conditions.