About us

Built by an operator, for operators.

Every product Amagi builds started as a problem someone on our team actually had to live with.

The story

Ricardo Robinson founded Amagi Solutions Group after more than 27 years working across virtually every corner of the technology industry — from enterprise infrastructure and medical systems to manufacturing automation, dental practice management, logistics, and managed IT services.

In each industry, he saw the same pattern: capable teams held back by manual work that software should have been doing. Invoices chased by hand. Guard schedules managed in spreadsheets. Intake forms sitting in inboxes. Conflict checks done by memory. The friction was different in every business, but the root cause was the same — the software built for small and mid-size operators couldn't keep up with how they actually worked.

Before founding Amagi, Ricardo spent more than five years embedded in physical security operations as a key technology and systems leader for a proven security firm with nearly two decades in the industry. He led the technology buildout — dispatch infrastructure, field operations tooling, compliance reporting — and came away with a clear picture of what a modern guard company platform needed to look like. GuardMuster is the result.

QNLAA came from watching law firms and service businesses lose hours every week chasing unpaid invoices. IntakeIQ came from watching a firm lose prospective clients to slow follow-up. Every product Amagi builds traces back to a real operational gap — not a market trend.

The mission is straightforward: bring enterprise-grade software within reach of the businesses that need it most, without six-figure contracts or 18-month implementations.

Our mission

Put enterprise-grade software in reach of the small businesses that need it most.

Not a watered-down version. Not a template you have to wrestle into shape. Software that fits the way your business actually operates — maintained by people who understand the domain.

Capabilities

What we offer

IT Services

Managed IT, network infrastructure, and technology consulting for small businesses. The foundation of what we do.

Security Operations

Physical security staffing, dispatch management, and compliance reporting — built on real guard company operations.

SaaS Products

Software-as-a-service products addressing specific pain points in law firms, security companies, and service businesses.

Custom Development

Web apps, internal tools, and workflow automations built to spec — from initial scoping through ongoing maintenance.

AI Consulting

Custom AI agents, natural language interfaces, and automation pipelines that plug into the tools your team already uses.

Want to work with us?

Start with a discovery call. We'll listen, ask hard questions, and tell you honestly what we can build.

Get in touch